Amazon Delays Employees Return to the Office Due to an Unexpected Problem: It Doesn’t Have Enough Room to Accommodate Them

  • Amazon CEO Andy Jassy has ordered employees to return to the office five days a week, but the offices aren’t ready.

  • This isn’t the first time a company has ended up with overcrowded offices after calling employees back.

Amazon delays return to office
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Rubén Andrés

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Writer at Xataka. More than a decade of telecommuting and a strong advocate of technology as a way to improve our lives. Full-time addict of black, sugar-free coffee. LinkedIn

Amazon faces an unexpected challenge as it ends remote work: Its offices can’t accommodate all of its employees. In mid-September, CEO Andy Jassy announced that all employees must return to the office by January 2025. Beyond employee frustration, the company founded by Jeff Bezos has discovered that its offices are unprepared for the influx.

Amazon ends remote work. Jassy, returning from vacation, declared the end of remote work. In a statement, he announced the mandatory return to the office for five days a week, with exceptions evaluated on a case-by-case basis.

The executive justified the decision by emphasizing the importance of in-person collaboration and the company’s culture.

“When we look back over the last five years, we continue to believe that the advantages of being together in the office are significant. I’ve previously explained these benefits, but in summary, we’ve observed that it’s easier for our teammates to learn, model, practice, and strengthen our culture; collaborating, brainstorming, and inventing are simpler and more effective; teaching and learning from one another are more seamless; and, teams tend to be better connected to one another,” Jassy stated.

Some offices aren’t ready. Amazon set Jan. 2, 2025, as the deadline for the return, but some offices may delay reopening by several months.

According to Business Insider, the offices in Atlanta, Houston, Nashville, and New York are the most affected. Employees assigned to these locations can continue hybrid or remote work for now.

Not the first time. Amazon has previously mandated in-office work for certain departments or implemented hybrid schedules requiring three days in the office.

Each time, the company faced similar issues: overcrowded offices or infrastructure unfit to handle the simultaneous needs of so many employees.

A broader issue. Amazon isn’t alone in mishandling a return-to-office policy. Tesla faced a similar problem when CEO Elon Musk ordered employees back to the office for at least 40 hours a week or risk losing their jobs.

Tesla’s workforce had doubled during the pandemic, leaving many employees without desks when they returned to the Fremont offices.

Image | Annie Spratt (Unsplash)

Related | Amazon Remains the Biggest Mystery in the AI Race: After Investing $8 Billion, It Still Has No Product to Show

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