How to Fix the CrowdStrike and Microsoft Bug on an Affected Computer

When the cybersecurity platform CrowdStrike went down, it caused the collapse of airports around the world and is on its way to becoming one of the most important global system crashes in recent years. Many industries are affected by computers receiving the Windows blue screen of death, and the IT community has already stepped up to try to help fix the problems.

Here, we’ll provide you with instructions on how to fix the CrowdStrike bug if your computer is affected. This solution may not help large companies, but it may help individual users.

How to Fix the CrowdStrike Bug on Windows

If the recent CrowdStrike Falcon Cloud Security update has affected your computer and caused an error, here’s a temporary workaround. Computer experts on various social networks have reported it as a potential solution.

Follow these steps:

1. Boot Windows in Safe Mode: To avoid crashes, boot Windows in Safe Mode by pressing and holding the Shift key while you select Power > Restart from the Windows sign-in screen.
2. Find the CrowdStrike folder: Use the File Explorer in Windows Safe Mode and navigate to the C:|Windows|System32|drivers|CrowdStrike folder.
3. Find and delete a file: Inside this folder, locate and delete the file that matches the name C-00000291*.sys.

Restart the computer: Restart your computer normally.

CrowdStrike is also rolling out a solution for this issue, so affected devices should be able to receive the new file to stabilize their computers. If this solution isn’t sufficient, you may need to wait for a final official fix.

This article was written by Yúbal Fernández and originally published in Spanish on Xataka.

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